TopBackkendHead2025-08-12T11:57:43-06:00We take great care in packing your order, but if something arrives damaged or is missing, contact us within 3 days of receiving your package. We’ll make it right!
Do you offer wholesale or bulk discounts?
TopBackkendHead2025-08-12T11:56:53-06:00If you’re a bakery or business looking to buy in bulk, please contact us directly. We’d love to work with you!
Can I modify or cancel my order after placing it?
TopBackkendHead2025-08-12T11:55:05-06:00If your order hasn’t been processed yet, we’ll do our best to help! Please contact us as soon as possible with your order number.
What payment methods do you accept?
TopBackkendHead2025-08-12T11:54:25-06:00We accept major credit cards (Visa, Mastercard, Amex), PayPal, and other secure payment options available at checkout.
Do you offer international shipping?
TopBackkendHead2025-08-12T11:53:55-06:00Currently, we ship within Canada only.
Can I pick up my order?
TopBackkendHead2025-08-12T11:53:01-06:00At this time, we operate as an online-only store and do not offer local pickup.
What are your shipping rates?
TopBackkendHead2025-08-12T11:52:22-06:00Shipping rates are calculated at checkout based on your order total and location. We also offer free shipping on qualifying orders – keep an eye out for promotions!
How long does shipping take?
TopBackkendHead2025-08-12T11:51:55-06:00Orders are typically processed within 1–2 business days. Shipping times vary based on location, but most customers receive their orders within 2–7 business days.